Our company BWT Holding GmbH (you will find the contact details below) and its affiliated companies are looking forward to your download of our BWT Robotics App! The protection of your data and your privacy are of particular concern to us.
The purpose of this privacy policy is to provide you, as a user of the ‘BWT Robotics’ app (hereinafter referred to as the ‘app’), with transparent information about the processing of your personal data. We attach great importance to protecting your privacy and would like to inform you about what data we collect from you, how we use it and what rights you have in relation to your data.
The processing of personal data is always carried out in accordance with the General Data Protection Regulation (GDPR) and in compliance with the country-specific data protection regulations applicable to BWT Holding GmbH. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process and to inform you about the rights to which you are entitled.
BWT Holding GmbH has taken appropriate technical and organisational measures to protect your data against loss, manipulation or unauthorised access. The measures taken are subject to regular review and are continuously adapted to the state of the art.
The data protection declaration only applies to BWT Holding GmbH and the associated subpages, but not to apps that are controlled and operated by third parties. Please check apps controlled and operated by third parties, as BWT Holding GmbH is not responsible for their content and data protection measures.
The data protection declaration of BWT Holding GmbH is based on the terms used in the GDPR.
‘Personal data’ means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. ‘Non-personal data’ is anonymised and is information that cannot be traced back to the data subject under any circumstances. For this reason, non-personal data is not subject to data protection law.
‘Data subject’ is any identified or identifiable natural person whose personal data is processed by the controller.
‘Processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
‘Controller’ or “controller responsible for the processing” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
‘Third party’ means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorised to process the personal data.
‘Consent’ means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. Personal data will only be processed by us in accordance with the applicable data protection regulations. If you correspond with us or fill in a form on our website with data, you acknowledge that the data you provide in the respective form will be processed for the purposes described below.
The controller within the meaning of the GDPR, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
BWT Holding GmbH
Walter-Simmer-Str. 4
A-5310 Mondsee
The data protection officer voluntarily appointed by the controller can be reached at the following contact details:
Email: datenschutz@bwt.com
Your personal data will be processed exclusively for the purposes stated in this privacy policy and to the extent necessary to achieve these purposes. This data will not be passed on without your consent, except in the cases described in this privacy policy and in the case of mandatory national legislation.
The use of certain services on our app - such as the user account or contact form - may require prior registration and the associated further processing of personal data. However, we only use this data if you provide it to us and have expressly consented to its use in advance. In these cases, however, we will ask you for your consent at prominent points.
Your personal data is processed on the basis of one or more of the following legal bases: your consent, the fulfilment of a contract with you, compliance with our legal obligations or the legitimate interests of us or third parties.
This app requires certain authorisations in order to function properly and offer you an optimal user experience. By installing and using this app, you consent to the collection and processing of your personal data in accordance with the provisions of this privacy policy.
Location access: This app requires access to your location in order to provide you with location-based services. This includes access to both GPS and network-based location information. The location data collected is used exclusively for internal purposes and is not passed on to third parties.
Change or delete USB memory contents: This authorisation allows the app to change or delete files on your USB memory. It is required, for example, to save downloaded content or manage temporary files. We assure you that your personal files will not be affected and that no unauthorised use will take place.
Retrieve data from the internet: In order to provide you with up-to-date information and content, the app requires access to the internet. This enables updates to be downloaded, online content to be displayed and data to be exchanged with our servers. We treat your transmitted data confidentially and take appropriate security measures to protect your privacy.
Retrieve network connections: This authorisation allows the app to obtain information about your network connections. This helps to optimise app performance, troubleshoot errors and ensure a stable connection. No personal data about your network connections is collected or stored.
Pairing Bluetooth devices: To establish a wireless connection to Bluetooth devices, the app requires authorisation to pair with such devices. This enables, for example, the use of Bluetooth headsets or the transfer of files via Bluetooth. We guarantee that there will be no unauthorised pairing with your devices.
Please note that you can revoke these authorisations at any time in the settings of your device.
Our app has a contact function that allows you to quickly contact our company electronically and communicate with us directly. If you use this function to contact our company, the personal data you provide will be stored automatically. If you contact us by e-mail, the personal data you provide (e.g. title, name, address, telephone number, e-mail address) will be processed. The purpose of data processing is to process your enquiry. The legal basis for the processing is Art. 6 para. 1 lit. b) GDPR, which enables us to process the data if this is necessary for the fulfilment of a contract with you or for the implementation of a pre-contractual measure.
If you use our app, you must set up a user account for our services. To do this, you must provide some personal data, which is entered into a registration form before it is transmitted to us and stored in our system.
As part of the registration process, we collect and process the following data in order to set up your account to use our services:
Name, company, method and data required to access your account (including e-mail address and password, if applicable), user ID, IP address, date, time and place of registration, data voluntarily provided by the user during the registration process.
The legal basis for the processing is the necessity for the fulfilment of the respective contract that you have entered into as part of the registration process (Art. 6 para. 1 let. b GDPR).
The data will be stored for a period of 30 days after termination of the contractual relationship (or deletion of the customer account).
In providing the BHT Webservice, as well as for technical support in case of problems, your data will be processed by third parties who act on our behalf and only at our request.
| Description | Agreement |
|---|---|
| Cloud Services | Art. 28. GDPR |
| Cloud Services | Art. 28. GDPR |
| Technical service provider | Art. 28. GDPR |
We process your personal data within the European Economic Area ("EEA") or in countries that have an adequate level of protection as determined by the European Commission (third country with an adequate level of protection). Where we transfer personal data to third countries outside the EEA, we ensure an adequate level of data protection through standard contractual clauses adopted by the European Commission. For transfers of data to the United States, we use the EU-US Data Privacy Framework to provide you with an adequate level of protection under the current regulation.
Personal data is shared within our company and its subsidiaries (hereinafter referred to as ‘Affiliated Companies’).
Our Affiliates are also included in this Privacy Policy and are subject to the same privacy policies and procedures.
The transfer of personal data within our company and its Affiliates serves various purposes. This includes:
Access to your data is limited to authorised employees who need this information to perform their professional duties.
The transfer of your personal data within our company and its affiliated companies takes place on the basis of your consent in order to fulfil the contractual relationship with you or to protect our legitimate interests, provided that these are not outweighed by your interests or fundamental rights and freedoms.
There is an agreement between us as the data controller and our affiliated companies as processors in accordance with Art. 26 and 28 GDPR. You have the right to receive copies of these contracts.
We store your personal data, if necessary, for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and beyond, in accordance with the statutory retention and documentation obligations or for the defence of legal claims. The retention period therefore results from the statutory retention periods or limitation periods. These are 7 years according to the Austrian Commercial Code (UGB) and the Federal Fiscal Code (BAO) and six months according to the Equal Treatment Act (GIBG). In certain cases, a longer retention period may also be required for the defence of legal claims or due to limitation periods.
With regard to the data processing described in more detail below, users and data subjects have the right
to confirmation as to whether data concerning them is being processed, to information about the processed data, to further information about the data processing and to copies of the data (cf. also Art. 15 GDPR);
to rectification or completion of incorrect or incomplete data (see also Art. 16 GDPR);
the immediate erasure of the data concerning them (see also Art. 17 GDPR) or, alternatively, if further processing is required in accordance with Art. 17 para. 3 GDPR, the restriction of processing in accordance with Art. 18 GDPR;
to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR)
to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection regulations (see also Art. 77 GDPR). In Austria, this is the data protection authority.
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or the restriction of processing that takes place on the basis of Art. 16, 17 para. 1, 18 GDPR. However, this obligation does not apply if this notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.
Users and data subjects also have the right to object to the future processing of data concerning them in accordance with Art. 21 GDPR, provided that the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, you have the right to object to data processing for the purpose of direct marketing.
You can assert these rights at any time in writing directly to BWT Holding GmbH. Please note that we can only provide information about personal data if you can provide appropriate proof of your identity.
State: August 2024